Privacy Policy
Effective Date: 27 May 2026
At Screen Illawarra (“Screen Illawarra”, “we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store and disclose your personal information, and how you can access or correct your information or make a privacy complaint. By using our website, submitting information to us, joining our directories, subscribing to communications, or interacting with us online or in person, you consent to the practices described in this Privacy Policy.
What Personal Information We Collect
We may collect personal information that is reasonably necessary for our operations and activities, including:
your name
email address
phone number
postal address
business or organisation details
social media handles
portfolio links, headshots or professional materials
payment or billing information (where applicable)
information submitted through membership applications, directories, forms or enquiries
information relating to events, workshops, networking activities or industry programs
website usage data and analytics information
If you submit information for listings in our directories (including actor, crew, business, location or extras directories), we may collect and publish information you voluntarily provide for those purposes.
We generally collect personal information directly from you when you:
use our website
complete forms
join a directory
subscribe to newsletters
attend events
contact us by email, phone or social media
participate in competitions, surveys or promotions
work with us on industry initiatives or productions
We may also receive information from third parties where you have consented to the disclosure.
Why We Collect Personal Information
We collect and use personal information to:
provide and manage our services and programs
operate industry directories and listings
communicate with you
process applications, memberships or registrations
respond to enquiries and support requests
promote Screen Illawarra initiatives, events and opportunities
improve our website, services and user experience
conduct marketing and promotional activities
comply with legal obligations
We may also use information you provide to share relevant industry opportunities, updates, networking events, workshops, casting calls or screen sector news.
Direct Marketing Communications
We may send you marketing communications, newsletters or industry updates by email or other electronic means where you have subscribed or consented to receive them.
You can opt out of receiving marketing communications at any time by:
clicking the “unsubscribe” link in emails; or
contacting us directly using the details below.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use the site.
Cookies may collect information such as:
IP address
browser type
pages visited
time spent on pages
referral websites
device information
We may use third-party services such as Google Analytics, Meta Pixel or similar technologies to analyse website traffic and improve our services.
Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect website functionality.
Here is a list of our cookie declaration
Third-Party Services and Links
Our website may contain links to third-party websites, social media platforms or external services. We are not responsible for the privacy practices or content of those third parties.
We encourage you to review the privacy policies of any external sites you visit.
Disclosure of Personal Information
We may disclose your personal information to:
service providers who assist with website hosting, email marketing, event management or technology services
professional advisers, contractors or consultants
government agencies or regulators where required by law
organisations or partners involved in Screen Illawarra programs or initiatives
third-party platforms where directory listings or promotional activities are published with your consent
We do not sell personal information to third parties.
Overseas Disclosure
Some of our third-party service providers may store or process data overseas, including through cloud-based platforms or software providers.
Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically and/or in hard copy form.
While we take reasonable security precautions, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
Access and Correction
You may request access to personal information we hold about you and request corrections if you believe information is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may require proof of identity before providing access.
Complaints
If you believe we have breached your privacy obligations, please contact us with details of your complaint.
We will investigate the matter and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Screen Illawarra
Website: Screen Illawarra Contact Page
Email: info@screenillawarra.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements or website functionality. Any updated version will be published on our website with the revised effective date.